NewSystem | Industrial Commission of Arizona

ICA Community

Desert-Sunset

Forms

Preferred Communication Method & Outbound Communication Request (PDF)

Administrator Account Request Form (PDF)

Bell-Rock-Sedona-Snow

Notices

ICA Community - New Adjuster Registration and ICA Authorization Email Notice (July 29, 2024) (PDF)

ICA Community - New Outbound Communication Tools (Sept 09, 2021) (PDF)

ICA Community - Adjuster Subscribe (Mar 10, 2021) (PDF)

Email Communication Now Available in ICA Community for Legal Representation (Apr 06, 2020) (PDF)

Launch of New ICA Community (May 28, 2019) (PDF)

Updated Claims Forms (Effective May 28, 2019) (PDF)

Notice Regarding Service of Documents on the ICA (May 23, 2019) (PDF)

First Notice of Upcoming Changes to ICA Communication Methods (November 20, 2018) (PDF)

Havasu-Falls

FAQs and Community Guides

ICA Community - Adjuster Community Job Aid (PDF)
ICA Community - Outbound Communication Tools (PDF)
ICA Community - Adjuster Subscribe (PDF)
New Claims/ALJ System FAQs. (PDF)
Community Guide - Applicant Webforms (PDF)
Community Guide - Attorney Webforms (PDF)
Community Guide - Employer Webforms (PDF)
Community Guide - Payer Webforms (PDF)
Community Guide - Public Webforms (PDF)

Golf-Course

Training Videos

Adjuster Authorization

Adjuster Authorization Training:
A.R.S. §23-1061(N)
- §23-1061(N) Training:
  - §23-1061(N) Presentation (Video)
  - §23-1061(N) PowerPoint (PDF)
Firefighter Cancer Claims
- Municipal Firefighter Cancer Reimbursement Fund (MFCRF):
  - MFCRF Overview (Video)
  - MFCRF Demonstration (Video)
  - MFCRF PowerPoint (PDF)
- Firefighter Cancer Claim Reporting:
  - Reporting Firefighter Cancer Claims (Video)
  - Reporting Firefighter Claims PowerPoint (PDF)
General
- New Users:
  - Request Access to Portal and Claim/ALJ file - Part 1 (Video)
  - Request Access to Portal and Claim/ALJ file - Part 2 (Video)
- Existing Users:
  - Request access to Claim for Existing user (Video)
  - Request access to Claim/ALJ file for Existing user (Video)
  - Document viewing, Save to Zip and PDF Merge (Video)
- Account Recovery:
  - Password Reset (Video)
- Online Forms:
  - Online Form Submission (Video)
- Account Administration:
  - Preferred Communication changes (Video)
Carrier/Self-insured/TPA
- Submissions:
  - Online Form Submission (Video)
Claimant/Attorney
- Advanced Portal Features:
  - Uploading Documents (Video)
  - Hearing Calendar(Video)
  - Online Form Submission (Video)
Employer
- Submissions:
  - Available webforms (Video)