Carrier, Self-Insured Employer and Third Party Representatives

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To access claim information and easily check the status of a claim, an account in the ICA Community is needed.

Advance Features:
Uploading Documents
Hearing Calendar
Online Form Submission

Account Administration:
Preferred Communication changes (Video)

For detailed instructions on how to use all Community Features

Click here

Community Guide - Payer Webforms
Community Guide - Public Webforms
Request Administrative Access to Employer Account
Change Preferred Communication Method

2024 Claims Seminar Manual

• Average Monthly Wage Statutory Maximum 
• Workers' Compensation Coverage Verification  
• List of Authorized Self-Insurers
• Present Value Tables 
• Workers' Compensation Handbook
• Carrier & Third-Party Administrator Guide
• Claims Division Annual Processing Statistics

Workers Compensation Statues (Title 23 Chapter 6)
Workers Compensation Administrative Rules (Title 20 Chapter 6)
Substantive Policy Statement
Additional Frequently Asked Questions

2024 Claims Seminar Manual
Arizona Adjuster Training Videos

A.R.S. §23-1061(N)

• §23-1061(N) Training:
  • §23-1061(N) Presentation (Video)
  • §23-1061(N) PowerPoint (PDF)

Adjuster Authorization Training:

ICA Community - New Adjuster Registration Instructions (July 29, 2024) (Video)
ICA Community - Adjuster Authorization Webinar Class Enrollment (July 29, 2024) (Video)

Firefighter Cancer Claims

• Municipal Firefighter Cancer Reimbursement Fund (MFCRF):
  • MFCRF Overview (Video)
  • MFCRF Demonstration (Video)
• Firefighter Cancer Claim Reporting:
  • Reporting Firefighter Cancer Claims (Video) 
  •  

• Workers' Compensation Law Compliance (La ley de Compensación para las Trabajadores) 
• Work Exposure to Bodily Fluids
• Work Exposure to MRSA, Spinal Meningitis, or Tuberculosis
• Additional Posters